Make changes on Citrix Web interface to allow password change through Access Gateway
Step 1
Log in to the Web interface Servers
Create a folder as Backup_Webconfig in C drive.
Copy the file webinterface.conf
from C:\Inetpub\wwwroot\Citrix\XenApp\External\Conf to C:\ Backup_Webconfig
Ensure backup is successful.
Step 2
Please go to
Line#25
AllowUserPasswordChange=Never
Line#238
PNAChangePasswordMethod=Direct-Only
Note - Line#238 - If it is
commented remove the comment.
Change to
AllowUserPasswordChange=Expired-Only
PNAChangePasswordMethod=Proxy
Step 3
Save the configuration.
Valid the site
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